Privacy Policy
Plain English first. This website sets no cookies and runs no tracking or analytics. Separately, as part of delivering our service, we handle business contact details of people our clients ask us to call. We explain both below.
1. Who we are
registered entity name, trading as Delta Lead Generation, of street address, Tidioute, Pennsylvania. Contact us at hello@deltaleadgeneration.com.
2. This website
This site sets no cookies, runs no analytics, and contains no advertising or social media trackers. We do not build a profile of you for visiting.
Our hosting provider, Vercel, processes standard server request data — IP address, browser type, page requested, timestamp — to serve the site and protect it from abuse. We do not use this to identify individuals.
If you contact us
If you email or call us, we keep your message and contact details so we can reply and keep a record of our dealings with you. We do not sell this or share it for marketing.
3. Client data
If you become a client, we hold the contact and business details needed to run the engagement, and billing records. Payments are processed by Stripe; we do not store your card or bank details ourselves.
4. Prospect data
Delivering our service means handling business contact details — names, job titles, company names, phone numbers, business email addresses — of people our clients ask us to contact, and notes from those conversations.
Where we do this on a client's instructions, the client is the controller of that data and we act as their service provider. We use it only to deliver the agreed service, never for our own marketing, and we do not sell it.
If we have called you
You can ask us to stop contacting you, tell you what we hold about you, or delete it. Email hello@deltaleadgeneration.com and we will action it and pass the request to the client on whose behalf we called. Opt-outs are honoured promptly and permanently.
5. Call recording
We record calls for quality and training where it is lawful to do so. Some states require the consent of everyone on the call; in those states our callers give notice at the start. You may ask us not to record, or to delete a recording of your call.
6. Who we share data with
We share data only with providers needed to run the business, under contract, and only as far as required: our dialer and CRM provider, Stripe for payments, Google for email and documents, and Vercel for hosting. We disclose data to authorities only where legally required.
7. How long we keep it
Client records: for the engagement, plus 7 years for tax and legal purposes. Prospect data: for the engagement, then returned or deleted at the client's instruction. Call recordings: 90 days unless a client asks us to keep them longer.
8. Security
Access is limited to staff who need it, accounts require multi-factor authentication, and data is encrypted in transit. No system is perfectly secure, and we will tell affected parties promptly if a breach puts personal data at risk.
9. Your rights
Depending on where you live, you may have the right to access, correct, delete, or port your personal data, to object to processing, and to opt out of sale or sharing — we do not sell personal data. California residents have these rights under the CCPA/CPRA; residents of the EU and UK have them under the GDPR. Email hello@deltaleadgeneration.com to exercise any of them. We will not treat you differently for asking.
10. Children
Our services are for businesses. We do not knowingly collect data from anyone under 16.
11. Changes
We will update the date at the top of this page when this policy changes, and give notice of material changes to active clients.